USCIS is seeking feedback from applicants who have tracked the progress of a form they have filed using USCIS online tools, including Case Processing Times, Case Status Online or myProgress within their USCIS online account.
Who Can Participate
To participate, you must:
- Be at least 18 years old;
- Have created a USCIS online account with the last two years;
- Have logged into your USCIS online account within the last six months;
- Have used one of the following tools from USCIS within the last six months: Case Processing Times, Case Status Online, or myProgress; and
- Have filed one of the forms listed below within the last six months or received a case decision/adjudication on one of these forms within the last 12 months:
- I-90, Application to Replace Permanent Residence Card;
- I-130, Petition for Alien Relative;
- I-131, Application for Travel Document;
- I-485, Application to Register Permanent Residence or Adjust Status;
- I-765, Application for Employment Authorization;
- I-821, Application for Temporary Protected Status; or
- N-400, Application for Naturalization.
Participation is voluntary and will not affect the outcome of any pending cases. USCIS will not request any case-specific information as part of this study. However, USCIS will request limited personally identifiable information, such as name and email address.
To participate send an email to myuscisfeedback@uscis.dhs.gov with a subject line of “USCIS Case Processing Experience.” USCIS will hold sessions the weeks of March 18 and March 25, from 10 a.m. – 4 p.m. Eastern.