On August 21, 2023, the USCIS launched an online form for individuals, including applicants, attorneys, and accredited representatives, to request an in-person appointment for certain custom service-related appointments at their local field office, without having to call the USCIS Contact Center.
- Individuals can visit my.uscis.gov/appointment to submit a request for a specific date, time, and type of appointment with their local field office.
- The online appointment request form is not a self-scheduling tool and does not guarantee an appointment for the preferred date or time requested.
- The Contact Center will review and validate each request before confirming the appointment date and time.
Erickson Insights & Analysis
While individuals, attorneys, and accredited representatives may still call the USCIS Contact Center to request an appointment, USCIS strongly encourages users to use the new online appointment request form to save time, increase efficiency, and reduce call volume to the USCIS Contact Center.
Erickson Immigration Group will continue to monitor developments and share updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or case-specific questions.