Immigration Department of Malaysia Updates Status for Dormant Applications

MYXpats Centre of the Expatriate Services Division (ESD) of the Immigration Department of Malaysia has notified interested parties that, effective October 1, 2024, any returned applications in the ESD Online that are not resubmitted within 90 days will be automatically cancelled.

This update will also affect all applications that are currently in the system’s returned inbox.

To ensure a seamless process and assist in managing applications, ESD will implement several reminder mechanisms such as email notifications, a permanent notification window in the company’s ESD Online account, a countdown column, and a disclaimer banner located in the systems returned inbox. The email notifications will be sent according to the following intervals:

  • Three months prior to automatic cancellation;
  • Two months prior to automatic cancellation;
  • One month prior to automatic cancellation;
  • Three weeks prior to automatic cancellation;
  • Two weeks prior to automatic cancellation;
  • One week prior to automatic cancellation.

Users should note that the system will automatically cancel the returned application if it is not resubmitted within 90 days. The processing fee for a cancelled application will be forfeited and is non-refundable.

For Malaysia Digital Economy Corporation (MDEC) registered companies, automatic cancellation has been in place since April 12, 2022, but with a six-month (180-day) grace period.

Erickson Insights & Analysis

Erickson Immigration Group will continue to monitor developments and share updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or case-specific questions.