New Visa Services Platform for Visa applicants in India

US consulates in India are shifting to a new customer service center platform to assist visa applicants. From July 25 – 28, 2023, the US Travel Docs website appointment booking services, customer calls, and payments will be suspended. The service will resume on July 29. Please visit this page for more information USTravelDocs.

All appointments scheduled for July 26, 27, and 28, can proceed regularly with no change.

Erickson Insights

Erickson Immigration Group will continue monitoring developments and sharing updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or case-specific questions.