New process for headcount request
Further to the previous announcement that the existing ‘FKW Headcount Declaration’ request function in the Expats System is discontinued, Malaysia Digital Economy Corporation (MDEC) has now announced that, effective June 3, 2026, companies are required to submit an FKW Projection Request via the eXpats system.
Companies are required to ensure that all mandatory supporting documents are complete upon submission. MDEC will review and evaluate the request based on the revised policy requirements and supporting documents submitted. Decisions are no longer automatic or instant.
Companies will be notified via the system of the outcome of the request by the FKW Approval Committee. Only approved projection headcount requests will enable companies to proceed with the submission of an FKW Individual Application.
Delayed implementation of succession plan requirement
MDEC also announced, in line with the recent Expatriate Services Division (ESD) announcement, that it will delay the implementation of the new succession plan requirement until January 1, 2027, as part of a phased implementation approach.
As announced on January 15, 2026, the Revised Expatriate Pass Salary Policy will take effect from June 1, 2026. One of the key elements introduced under the new policy is the succession plan requirement, which aims to ensure the structured transfer of knowledge and expertise to local employees throughout the expatriate’s employment period.
Additional Supporting Documents for Specific Arrangements / Requirements
For applications under specific arrangements/ requirements, companies must provide the relevant supporting documents, where applicable as follows:
- Proof of GBS Sector Operations (for Non MD companies only): An official letter or relevant supporting document must be provided to demonstrate that the company operates within the Global Business Services (GBS) sector. This may include:
- Membership with GBS Malaysia;
- Membership with the Contact Centre Association of Malaysia (CCAM);
- Any other relevant supporting documents deemed acceptable by MDEC.
- Native / Near-Native Language Requirement Justification: Companies must clearly justify any native or near-native language requirement for the role.
Companies are strongly advised to ensure that all submissions and supporting documents are complete and accurate to facilitate smooth processing and avoid delays. Incomplete applications may not be processed.
Companies are also reminded that any Certified True Copy (CTC) of an education certificate must be certified either by:
- the Malaysian Embassy / High Commission / Consulate General in the respective country; or
- the Respective foreign embassy in Malaysia; or
- the Commissioner for Oaths, for applicants who studied overseas
Please note that this applies to the education certificate only. Other supporting documents, such as a marriage certificate or a birth certificate, must comply with the applicable certification requirements by the relevant authorities.
Erickson Insights and Analysis
Erickson Immigration Group will continue monitoring developments and sharing updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or if you have case-specific questions.