On July 4, 2024, Malaysia’s Expatriate Services Division (ESD) of the Immigration Department announced that it has postponed the rollout of its new online applications until August 2, 2024, due to a temporary disruption of the ESD online system. The following “sub-product services” are affected:
- Amendment of Pass Information
- Shortening of Pass
- Cancellation of Pass
- Transfer of Endorsement (ToE)
- Take-up Balance (TuB)
- Permission to Study
- Permission to Work at a Second Location.
Until the online Sub-Product services are fully restored, all transactions related to those listed above will temporarily revert to manual submission at ESD service counters.
Users who have previously paid for ToE/TuB submissions and were denied online processing due to the system disruption should contact ESD to inquire about the refund process.
Erickson Insights & Analysis
Erickson Immigration Group will continue to monitor developments and share updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or case-specific questions.