The Directorate of Immigration has begun cooperation with the supermarket chain Hagkaup regarding the collection of residence permit cards at their branch in the Skeifan area of Reykjavik, which is open 24 hours a day, 7 days a week.
When a card is ready for collection, the applicant will receive an email with information on where to collect it.
Who can collect a residence permit card at Hagkaup
Applicants can only collect their card at Hagkaup if they had their photo for the residence permit card taken at the Directorate of Immigration and they do not have a valid residence permit card in their possession.
- They must collect the card within 7 days of receiving notification that their card is available for pickup at Hagkaup.
- If the card is not collected within that time, it will be sent to the Directorate of Immigration, Dalvegur 18, for collection.
- They must collect their card, and the cards of children in their custody, themselves. They cannot authorize another person to collect their residence permit card on their behalf.
Who cannot collect a residence permit card at Hagkaup
If the photo was taken at a District Commissioner’s office, the applicant needs to collect their card from the office where the photo was taken. They can request to collect the card at Hagkaup, but such a request must be received well in advance of the card being produced.
Those who have a valid residence permit card in their possession must collect the new residence permit card and return the old card to the Directorate of Immigration or the District Commissioner’s office where they had their photo taken.
Erickson Insights & Analysis
Erickson Immigration Group will continue to monitor developments and share updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or case-specific questions.