The Department of Home Affairs has launched a new online support service to assist individuals in Australia whose visas have expired or who are currently holding a Bridging Visa E (BVE). This initiative is designed to provide a safe, confidential, and voluntary pathway to resolve immigration status issues.
What the Service Offers
Through the new online platform, individuals can now:
- Book a confidential appointment with a Status Resolution Officer at a time that suits them
- Receive accurate information about their visa options
- Get help planning their next steps, including applying for a new visa or arranging departure from Australia
Status Resolution Officers are independent from the Australian Border Force, and all appointments are voluntary.
Who Should Use This Service?
This service is intended for individuals who:
- Are in Australia with an expired visa
- Hold a Bridging Visa E (BVE)
- Are unsure of their immigration status or next steps
The goal is to help individuals remain lawful, avoid enforcement action, and make informed decisions about their future in Australia.
How to Access the Service
Appointments can be requested through the online booking form on the Department of Home Affairs website.
Erickson Insights & Analysis
Erickson Immigration Group will continue monitoring developments and sharing updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or if you have case-specific questions.