The US Department of Homeland Security (DHS) has announced that E-Verify services have resumed as of October 9, 2025, following a temporary system outage. Employers and employees must now take action to comply with updated deadlines and procedures.
Case Creation Deadline
- Employers must create an E-Verify case by Tuesday, October 14 for each employee hired while the system was unavailable.
- Use the hire date from Form I-9 when creating the case.
- If delayed due to the outage, select “Other” as the reason and enter “E-Verify not Available” in the text box.
Mismatch Resolution (Tentative Nonconfirmations)
If an employee received a mismatch and chose to contest it:
- Employers must revise the Referral Date Confirmation using one of three methods:
- Print a new notice with the updated referral date.
- Write the new date on the original notice after checking the case in E-Verify.
- Add six federal business days to the original referral date (excluding weekends and federal holidays).
For mismatches referred after October 8, do not add extra days.
Federal Contractor Guidance
- Federal contractors affected by the outage will not have lost time counted against their compliance deadlines.
- Contractors should contact their contracting officer for specific guidance.
Employee Instructions
Employees with mismatches must:
- Contact their employer to obtain a revised Referral Date Confirmation.
- Use one of the three methods above to determine the new deadline.
- Reach out to SSA or DHS by the updated date to begin resolving the mismatch.
For E-Verify+ cases, log back into the system to view the updated “What’s Next” screen for your new action date.
Erickson Insights & Analysis
Erickson Immigration Group will continue monitoring developments and sharing updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or if you have case-specific questions.
